Privacy Policy
How we protect, process, and respect the privacy of our hospital partners and clinicians.
Privacy Policy Summary
Last Updated: June 18, 2026
1. Information We Collect
We collect personal information that you proactively provide to us through contact forms, request brochure downloads, catalog requests, or phone calls. This may include your name, clinical designation/specialty, email address, phone number, hospital or institution name, and message content. We do not collect direct patient records or personal health information (PHI) through this website.
2. How We Use Your Information
The information we collect is used strictly for distribution business purposes: responding to product inquiries, verifying healthcare professional credentials, scheduling surgical device demos, delivering catalogs, and communicating about availability of trauma implants, spine systems, or surgical tools in Telangana and Andhra Pradesh.
3. Information Sharing and Disclosure
As an authorized partner distributor, we may share relevant inquiry details (such as a request for specific implant training) with the corresponding manufacturing brands (e.g. Smith & Nephew, Meril, KLS Martin, etc.) to facilitate product support and certification. We NEVER sell, rent, or trade your contact info to third parties for marketing purposes.
4. Data Security
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal contact information. We use SSL encryption to secure all form submissions. Access to database systems is strictly limited to authorized administrative staff at Malcon Life Sciences.
5. Cookies & Analytics
Our website utilizes basic technical cookies and standard web analytics tools to analyze site traffic, improve search performance, and enhance page responsiveness. These tools collect anonymous metadata (such as IP address, browser type, and page visit durations) and do not track individual identity data.
6. Your Rights and Access
You have the right to request access to the personal contact data we hold, ask for corrections, or request complete deletion from our email lists and distributor contact logs. To make a data request, please reach out to our privacy administrator at info@malconlifesciences.com.
Compliance with Medical Standards
We process data strictly in compliance with relevant local statutes and medical distribution standards. We maintain complete firewalls so that no confidential doctor-patient clinical reports or diagnostic images are transmitted or retained on our web infrastructure.
Have inquiries regarding your contact data privacy?
Contact Privacy Office